Scarlet Wins collects only the information necessary to operate a stable, secure social gaming community. This policy explains what we gather, how we use it, and the choices available to you.
Information we collect: when you create an account we store your display name, email address, and optional profile avatar. Our servers log anonymized analytics—browser version, device type, approximate region, referring URL, and session duration—to monitor performance. If you contact support or submit feedback, we retain the message and any attachments so we can respond.
Cookies: essential cookies keep you signed in, remember preferences, and protect forms from abuse. Optional analytics cookies help us understand which titles are most popular and how players move through the site. You can clear or block cookies in your browser settings at any time, though certain features may require them.
How data is used: account details enable personalized dashboards, friend invites, and service notices. Aggregated analytics guide product improvements and bug fixes. Scarlet Wins never sells personal data and does not share it with advertisers. Trusted infrastructure partners—hosting providers, email services, analytics tools—process limited data under confidentiality agreements.
Storage and retention: data resides on encrypted servers with access restricted to trained team members. Support conversations are retained for up to twelve months. Aggregated analytics may be stored longer for trend reporting. We regularly review logs and remove information that is no longer needed.
Your rights: you may request access, correction, or deletion of your personal information by emailing privacy@scarletwins.com from the address associated with your account. We respond within five business days and complete verified requests as quickly as possible.
Policy updates: we may revise this document to reflect new features or legal requirements. Continued use of Scarlet Wins after an update constitutes acceptance of the latest version. Please review this page periodically to stay informed.